Your privacy is our priority. This document transparently explains how iBetMalaysia collects, stores, uses, and protects your personal information as a member of our platform.
Six principles that underpin how iBetMalaysia handles your data
All data transmitted between your device and iBetMalaysia servers is protected with 256-bit SSL encryption — the same standard used by major banks in Malaysia.
IBetMalaysia has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
Your data is stored on encrypted servers protected by multi-layered access controls. Only authorised staff can access your personal information.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our team via live chat.
Our privacy practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for the handling of user data.
You can opt out of marketing communications from iBetMalaysia at any time through your account settings without needing to contact support.
Important Note: This Privacy Policy applies to all services provided by iBetMalaysia through the ibetmalaysia.pro website and our official mobile app. By registering or using our platform, you agree to the data handling practices described in this document.
iBetMalaysia is committed to protecting the privacy of all users on our platform. As an online betting platform operating for the Malaysian market, we understand that your trust is the most valuable asset we must safeguard responsibly.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in user data protection. This document transparently describes the types of data we collect, why it is collected, how it is used, and the steps we take to keep it secure.
We encourage you to read this document carefully. If any section is unclear, our support team iBetMalaysia is available via our 24/7 live chat.
We only collect data that is strictly necessary to provide you with a safe, high-quality service. Below are the types of data we collect:
Technical data is collected automatically when you access our platform and is used solely for security purposes and improving the user experience.
The data we collect is used for clear and legitimate purposes. iBetMalaysia does not use your data for any purpose beyond those stated below:
You can withdraw consent to receive marketing communications at any time through your account settings with no effect on the core services you receive.
iBetMalaysia processes your personal data on lawful legal bases under Malaysia's Personal Data Protection Act 2010:
If you would like to know the specific legal basis for any particular processing activity, please contact our privacy team.
iBetMalaysia does not sell, rent, or trade your personal data to any third party. However, in certain situations, we may share your data with the following parties:
Our guarantee: All third parties we work with are subject to strict data protection agreements. They are only permitted to use your data for specified purposes and may not use it for their own personal or commercial ends.
Your data is stored on encrypted servers protected by multiple layers of security controls. iBetMalaysia uses the latest encryption technology to ensure the integrity and confidentiality of your data at all times.
Regarding retention periods, we keep your data for as long as your account is active. After account closure, certain data may need to be retained for a minimum period required by law, typically between five and seven years, for audit and legal compliance purposes.
While we take extensive measures to protect your data, no security system can be guaranteed 100% safe. Should a security incident occur that affects your data, we will notify you within the timeframe required by law.
Website and app iBetMalaysia uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly.
Types of cookies we use:
You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of parts of our platform.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by iBetMalaysia:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request that we correct it.
In certain situations, you can request deletion of your personal data from our systems.
You can object to the processing of your data for direct marketing purposes at any time.
You can request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you can request that we temporarily restrict the processing of your data.
To submit any request relating to the rights above, please contact our support team iBetMalaysia via live chat. We will process your request within 30 business days. In complex cases, this period may be extended with notice to you.
Platform iBetMalaysia is exclusively for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question.
Strict Warning: If you are aware of any individual under the age of 18 using the iBetMalaysia platform, please contact us immediately via live chat so that appropriate action can be taken promptly.
iBetMalaysia reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via in-platform notifications or email.
The "Updated" date at the top of this document reflects the date of the last revision. We encourage you to review this page periodically to stay informed of our latest privacy practices.
Continued use of the platform iBetMalaysia after these policy amendments shall be considered your acceptance of the updated terms. If you disagree with the changes made, you may close your account and stop using our platform.
This Privacy Policy was last updated on June 2026. This document is written in Bahasa Melayu and constitutes the official applicable version. For any questions about your privacy, contact the iBetMalaysia support team via 24/7 live chat.
Join over half a million Malaysian players who trust iBetMalaysia with their personal data and financial information. Your security and privacy are always our top priority.